PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in connection with our services, including SMS text messaging programs for customer care and account notifications.

Information We Collect

We collect nonpublic personal information from you to conduct our business and support your inquiries. This includes:

  • Information provided directly by you, such as name, address, phone number, email, social security number, and financial history. 
  • Information about your transactions with us or others (e.g., payment history, account activity). 
  • Information from consumer reporting agencies (e.g., credit scores). 
  • Information from third parties (e.g., employers or financial institutions).

Information We Disclose

We do not sell, rent, or share your SMS opt-in data or consent with third parties for marketing purposes. We may disclose personal information:

  • As required by law or legal process. 
  • To service providers or affiliated entities only as necessary to deliver our services (e.g., messaging platforms, carriers, IT vendors).

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties only to deliver messaging services (e.g., platform providers, carriers).

SMS Communications

If you opt-in to receive SMS communications from us, such as customer service updates or account-related notifications:

  • Message Frequency: Message frequency varies based on your interactions with our services. 
  • Message & Data Rates: Message and data rates may apply. 
  • Opt-Out: You can opt out at any time by replying STOP to any message. 

Help: For assistance, reply HELP or contact our customer support team at [mirta@dlsgrouptx.com] or call [210-436-8676].

Data Retention

We retain your personal information, including messaging consent records, only as long as necessary for service provision, legal obligations, or business needs. You may request deletion of your data at any time by contacting support.

Third-Party Links

Our website may link to other websites not governed by this Privacy Policy. We are not responsible for the privacy practices of those external sites.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. The current version will always be available on our website with the “Last Updated” date posted.

Last Updated: November 6, 2024